Your websites DNS settings are critical to the basic functions of your domain name. If you have a mistake in your DNS then it’s likely your domain name will appear offline. Some users might be able to connect to your website whilst others might not. Generally speaking, your DNS will have at minimum A records, www records and NS records.

If you are using a GUI like cPanel then WHM has many DNS functions in the interface. This makes it easy to edit the DNS Zone file for a domain name. The DNS zone file holds all of the DNS information for a domain name server-side. So, a DNS zone file for each domain name is usually located in the /var/named folder. It will be called domain.db.

Domain DNS issues can manifest in many different ways. A website might resolve. You may get a connection refused error before the page loads. Or your website might appear offline totally.

Investigate DNS Errors

Investigating DNS errors with websites can be complicated but this handy DNS tool will help you generate a Free DNS report to resolve errors quickly. If you are a First2Host customer with a shared hosting or reseller hosting account.

Our support team can help you fix any connection errors with your website. Just get in touch from your client area should you want us to take a look for you.

Investigating DNS Issues and Website Connection Issues

Thankfully there is an easy tool which will pull back your domain names DNS settings and list them for you to inspect making diagnosing DNS issues with your domain name easy.

So, get a free DNS report for your domain names from freedns.report which will show you where DNS issues are allowing you to correct them. Should errors be found freedns.report will give you pointers and how to fix the issue.

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